Outage in PreMiD

Unexpected Downtime During Scheduled Maintenance

Resolved Major
April 11, 2025 - Started 13 days ago - Lasted about 15 hours
Official incident page

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Outage Details

While performing routine server maintenance, we encountered an unexpected issue that has caused all servers to go offline. Our team is actively investigating the root cause and working to restore full service as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience. Further updates will be provided here as they become available.
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 04/12/2025 09:14AM

This incident has been resolved.

MONITORING 12 days ago - at 04/12/2025 12:54AM

Most of our services have now been restored and are operational. While we’re seeing improvements across the board, some users may still experience intermittent issues or slower performance as we continue to stabilize our systems.

IDENTIFIED 12 days ago - at 04/11/2025 08:22PM

We’ve made significant progress in resolving the issue. Our databases are now fully back online, and we are gradually restoring our services. Some systems may still be unavailable or experience slower performance during this process.
Our team is closely monitoring the situation and continuing to bring everything back to full operation. Thank you again for your continued patience.

IDENTIFIED 13 days ago - at 04/11/2025 06:30PM

While performing routine server maintenance, we encountered an unexpected issue that has caused all servers to go offline. Our team is actively investigating the root cause and working to restore full service as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience. Further updates will be provided here as they become available.

Latest PreMiD outages

test - about 2 years ago
test1 - about 2 years ago
test - about 2 years ago
Documentation down - almost 3 years ago

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