Outage in PrinterLogic

Incident with PrinterLogic

Resolved Minor
July 26, 2023 - Started about 2 years ago - Lasted 9 days
Official incident page

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Outage Details

Some customers may be experiencing an issue with the PrinterLogic Mobile App when attempting to release print jobs. The print jobs are not displaying on the mobile device.
Components affected
PrinterLogic | SaaS Canada PrinterLogic | SaaS Frankfurt PrinterLogic | SaaS Sydney
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/05/2023 02:41AM

This incident has been resolved.

MONITORING about 2 years ago - at 08/04/2023 04:05AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 08/02/2023 04:15AM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 07/31/2023 01:32AM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 07/28/2023 03:26PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 07/27/2023 06:07PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 07/26/2023 11:01PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 07/26/2023 05:44PM

Some customers may be experiencing an issue with the PrinterLogic Mobile App when attempting to release print jobs. The print jobs are not displaying on the mobile device.

Latest PrinterLogic outages

Zoom reported outage affecting Vasion phone systems - 6 months ago
Intermittent issues signing in using SSO - 6 months ago
Unable to release print jobs when using OSRP - 6 months ago
SaaS instances experiencing intermittent 404 errors - 6 months ago
Unable to login to customer instances from the MSP portal - 7 months ago

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