Outage in PrinterLogic

PrinterCloud US - instances are loading slowly / experiencing delays - 400 errors or not seeing any printers on the Self Service Portal

Resolved Minor
August 29, 2023 - Started almost 2 years ago - Lasted 4 days
Official incident page

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Outage Details

Our user syncing service (SCIM) is currently offline. New user additions or changes to existing users are temporarily unavailable. We are working to mitigate any impact and will continue to advise when the restoration of services is complete.
Components affected
PrinterLogic | SaaS
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 09/01/2023 10:27PM

This incident has been resolved.

MONITORING almost 2 years ago - at 08/31/2023 01:17PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 2 years ago - at 08/31/2023 12:18PM

We are currently investigating this issue.

MONITORING almost 2 years ago - at 08/29/2023 07:27AM

Our user syncing service (SCIM) has been restored.

IDENTIFIED almost 2 years ago - at 08/29/2023 07:20AM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 08/29/2023 07:11AM

Our user syncing service (SCIM) is currently offline. New user additions or changes to existing users are temporarily unavailable. We are working to mitigate any impact and will continue to advise when the restoration of services is complete.

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