PrinterLogic - Badge Issues

We have identified and proactively resolved issues related to customer's badges and pins data. If a user is still experiencing technical issues, customers should attempt to reregister affected badges. If the results are unsuccessful or if this is not a viable option, please contact Product Support at support@printerlogic.com or call:

North America................................+1 (435) 652-1288, ext. 2
Germany.........................................+49 (6122) 7783900
United Kingdom.............................+44 (20) 39003233
France.............................................+33 (1) 85640227
Netherlands....................................+31 (10) 7986140
Australia.........................................+61 (2916) 12828


A postmortem will be available October 23rd.

A fix has been implemented and we are monitoring the results.

We continue to work towards full restoration of badging and pin functionality. We appreciate your patience and regret any impact to our customers.

We continue our efforts to resolve these issues and are treating with priority and urgency. We will continue to provide additional updates as we work to mitigate any impact.

We continue to work towards full restoration of badging services. We appreciate your patience and regret any impact to our customers.

We have identified the cause and are working to mitigate any further impact. This only affects a small subset of our customers utilizing Badge Management. We will continue to provide updates as new information becomes available.

Some users may encounter an error when attempting to badge in and may see an error stating the badge is not recognized. We are currently investigating. As a temporary workaround, users can manually re-register their badges