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Outage in Process Street

Upstream Issue Impacting BI Data Source Refreshes

Resolved Minor

January 16, 2026 - Started 11 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing delays in BI Data Source updates due to an issue with an upstream provider. This is interrupting our scheduled updates to customer warehouses. We are in contact with the provider and actively working to restore normal update operations as soon as possible. We will provide updates as more information becomes available.

Components affected

Process Street APIs

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Latest Updates ( sorted recent to last )

RESOLVED 11 days ago - at 01/16/2026 12:26PM

This incident has been resolved.

IDENTIFIED 11 days ago - at 01/16/2026 10:30AM

We’ve implemented a fix for the issue impacting BI Data Source updates and have resumed update processing.

We are continuing to monitor closely before marking this incident fully resolved.

IDENTIFIED 11 days ago - at 01/16/2026 09:05AM

We are currently experiencing delays in BI Data Source updates due to an issue with an upstream provider.

This is interrupting our scheduled updates to customer warehouses. We are in contact with the provider and actively working to restore normal update operations as soon as possible.

We will provide updates as more information becomes available.

Latest Process Street outages

We are receiving reports of customers having issues to log in to Process Street - 3 months ago

BI DataSource is not displaying any data - 4 months ago

Some customers are reporting performance issues - 5 months ago

Users are reporting issues with our Web App not responding correctly - 6 months ago

Issue Creating and Updating Automations - 7 months ago

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