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Outage in Procore

Account Creation Unavailable

Resolved Major
February 26, 2026 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Procore experienced a major incident where new account creation was completely unavailable for 1.9 hours. The engineering team identified the root cause and implemented a fix, restoring normal account creation functionality. The service was monitored briefly to ensure complete resolution before the incident was marked as resolved.

Our engineering team is investigating an issue with new account creation. We are actively working towards a solution. Additional updates will be provided as new information becomes available.

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IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 02/27/2026 02:02AM

Our engineering team has restored normal functionality, this incident has been resolved.

MONITORING about 2 months ago - at 02/27/2026 01:50AM

Our engineering team has implemented a solution and account creation is available. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.

IDENTIFIED about 2 months ago - at 02/27/2026 01:03AM

Our engineering team has identified the cause of issues with account creation, and are actively working towards resolution.

Additional updates will be provided as new information becomes available.

INVESTIGATING about 2 months ago - at 02/27/2026 12:13AM

Our engineering team is investigating an issue with new account creation. We are actively working towards a solution.

Additional updates will be provided as new information becomes available.

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