Outage in Procore
Intermittent Login Issues
Resolved MinorIncident Report
Summary AI Generated
Procore experienced intermittent login issues that inadvertently logged out some users and caused a subset of users to receive unexpected "Welcome" emails for historical companies. The login functionality remained operational throughout the incident, allowing affected users to log back in without problems. The engineering team identified and remediated the internal source responsible for the high volume of marketing emails, resolving the incident after 1.3 hours.
Engineers are currently investigating an intermittent issue with our Login services which may have inadvertantly logged out some users. Login functionality is working as expected, and any users who were logged out can log back in without issue. Additionally, a subset of users may be receiving 'Welcome' emails for historical companies. Teams are engaged and working to remediate the issue.
Components affected
Procore LoginTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/05/2026 10:09PM
Our engineering team has remediated the issue responsible for a high volume of unexpected marketing "Welcome" emails being sent to a subset of our users. This incident has been resolved.
MONITORING
about 1 month ago - at 03/05/2026 09:50PM
Procore has identified an internal source responsible for a high volume of unexpected marketing "Welcome" emails being sent to a subset of our users. While this caused a temporary spike in login traffic, we have verified the source and are monitoring the situation as system performance returns to normal levels.
INVESTIGATING
about 1 month ago - at 03/05/2026 08:55PM
Engineers are currently investigating an intermittent issue with our Login services which may have inadvertantly logged out some users. Login functionality is working as expected, and any users who were logged out can log back in without issue. Additionally, a subset of users may be receiving 'Welcome' emails for historical companies. Teams are engaged and working to remediate the issue.
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