Outage in Procurify

[Partial Outage]: Web application

Resolved Major
July 19, 2024 - Started 4 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are investigating a partial outage for our web application service. Our team is currently working to restore the service.
Components affected
Procurify Web Application
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/19/2024 06:44AM

Thank you for your patience, this incident is now resolved

MONITORING 3 months ago - at 07/19/2024 04:56AM

We have fixed the infrastructure issue with unhealthy pods that caused the incident and we are continuing to investigate internally for the root cause. We will continue to monitor this situation and update with any new information.

INVESTIGATING 3 months ago - at 07/19/2024 04:39AM

We have fixed underlying issue and have restored service. We are continuing to investigate the root cause of the issue with our cloud provider

INVESTIGATING 4 months ago - at 07/19/2024 04:23AM

We have restarted some infrastructure components which has increased the performance of the system. We continue to investigate the root cause. We will provide an update again in 15 minutes or when we have new information

INVESTIGATING 4 months ago - at 07/19/2024 04:02AM

We are continuing to investigate the ongoing incident internally and with our cloud provider. We will provide another update in 15 minutes or when we have new information

INVESTIGATING 4 months ago - at 07/19/2024 02:48AM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 07/19/2024 02:30AM

We are investigating a partial outage for our web application service. Our team is currently working to restore the service.

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