Outage in Progress Default

WAF Tuning in North America and Europe Test Clusters

Minor

September 04, 2026 - Started 13 days ago
Official incident page

Incident Report

We are currently tuning our Web Application Firewall (WAF) rules in the North America Test and Europe Test clusters to improve security and service reliability. During this activity, some legitimate requests may be incorrectly blocked and return an HTTP 403 (Forbidden) response. If you encounter unexpected 403 errors or believe valid traffic is being blocked, please contact Support and provide details of the affected request. This tuning activity is expected to continue through October 18, 2026.

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Latest Updates ( sorted recent to last )

MONITORING 13 days ago - at 09/04/2026 04:26PM

We are currently tuning our Web Application Firewall (WAF) rules in the North America Test and Europe Test clusters to improve security and service reliability.

During this activity, some legitimate requests may be incorrectly blocked and return an HTTP 403 (Forbidden) response. If you encounter unexpected 403 errors or believe valid traffic is being blocked, please contact Support and provide details of the affected request.

This tuning activity is expected to continue through October 18, 2026.

Latest Progress Default outages

Issue with UK Cluster 1 - Degraded Performance - about 10 hours ago

SFTP Uploads Potentially Impacted - 1 day ago

Investigating a potential issue on Cluster 1 - 3 months ago

We identified an issue with SFTP/FTP services on Europe Cluster 1 - 4 months ago

MOVEit Cloud North America Cluster 1 – Performance Issues - 4 months ago

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