Outage in Prontoforms

TrueContext Service Disruption

Resolved Major
December 10, 2024 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing a service disruption. Our engineering team is working to identify the root cause and implement a solution.
Components affected
Prontoforms Form Builder Prontoforms Admin Console
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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 12/10/2024 08:22AM

Services are completely operational and the issue is now resolved.

IDENTIFIED 10 months ago - at 12/10/2024 07:57AM

We have identified the root cause of the issue and are actively working to restore the service.

INVESTIGATING 10 months ago - at 12/10/2024 07:37AM

We are currently experiencing a service disruption. Our engineering team is working to identify the root cause and implement a solution.

Latest Prontoforms outages

Slow System Response Times - 15 days ago
Slow System Response Times - 16 days ago
Increased Errors - 30 days ago
Submission Processing Issue identified - about 2 months ago
Page loading may be delayed - 4 months ago

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