Outage in Prontoforms

Issue with our upstream provider

Resolved Minor
October 20, 2025 - Started 11 days ago - Lasted about 4 hours
Official incident page

Incident Report

An upstream provider, Amazon Web Services, is currently experiencing an issue. Degraded performance is occurring across the TrueContext platform. We are working continuously to bring the service back to fully operational status.

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 10/20/2025 10:29AM

This incident has been resolved.

MONITORING 10 days ago - at 10/20/2025 10:06AM

The TrueContext service is fully recovered and operational again. We will continue to monitor in case of any changes.

IDENTIFIED 11 days ago - at 10/20/2025 09:44AM

An upstream provider, Amazon Web Services, is currently experiencing an issue. Degraded performance is occurring across the TrueContext platform. We are working continuously to bring the service back to fully operational status.

Latest Prontoforms outages

Increased Errors - about 1 month ago

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