Outage in Proposify

Service Interruption

Resolved Minor

October 20, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

We’re currently experiencing an outage affecting access to Proposify. The issue originates with our infrastructure provider, AWS, which is experiencing a broader service disruption. Our team is actively monitoring the situation and working to restore access as quickly as possible. We’ll provide updates as soon as we have more information or as services begin to recover.

Components affected

Proposify Proposal Previews Proposify Proposal Editing Proposify Third Party Integrations Proposify Email System

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 10/20/2025 10:53AM

Proposify is back online and running normally. The issue stemmed from an outage from our hosting provider, which has now been resolved. We’ll continue to monitor to ensure everything remains stable.

MONITORING 4 months ago - at 10/20/2025 10:13AM

Our hosting provider is reporting progress toward full resolution, and Proposify access is starting to return to normal. We’re continuing to monitor the situation and will update again once services are fully restored.

MONITORING 4 months ago - at 10/20/2025 09:35AM

We are seeing significant signs of recovery from our hosting provider. We continue to monitor and will continue to provide additional information.

MONITORING 4 months ago - at 10/20/2025 09:31AM

We are continuing to monitor for any further issues.

MONITORING 4 months ago - at 10/20/2025 09:28AM

We’re currently experiencing an outage affecting access to Proposify. The issue originates with our infrastructure provider, AWS, which is experiencing a broader service disruption.
Our team is actively monitoring the situation and working to restore access as quickly as possible. We’ll provide updates as soon as we have more information or as services begin to recover.

Latest Proposify outages

Service degradation - 4 days ago

Document sending errors - 24 days ago

Performance degradation affecting document editor and preview - 2 months ago

New Signup Users Redirected Back to Signup Page After Template Selection - 3 months ago

Service degradation - 4 months ago

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