Outage in Proposify
New Signup Users Redirected Back to Signup Page After Template Selection
Resolved MinorIncident Report
We are currently investigating an issue where newly signed-up users are being redirected back to the signup page after choosing a template. This behavior is caused by an authorization middleware check that is not correctly validating access for new users. Our team has identified the source of the problem and is working on a fix. We will provide updates as soon as more information is available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 11/26/2025 05:44PM
This incident has been resolved.
INVESTIGATING
22 days ago - at 11/26/2025 04:14PM
We are currently investigating an issue where newly signed-up users are being redirected back to the signup page after choosing a template. This behavior is caused by an authorization middleware check that is not correctly validating access for new users. Our team has identified the source of the problem and is working on a fix. We will provide updates as soon as more information is available.
Latest Proposify outages
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