Outage in ProQuest
TheWorxHub - Latency
Resolved MinorIncident Report
Our team is currently investigating latency in TheWorxHub for Senior Living clients This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. Please contact support@brightlysoftware.com if you have any questions.
Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 01/20/2026 09:14PM
This incident has been resolved.
INVESTIGATING
26 days ago - at 01/20/2026 09:14PM
We are continuing to investigate this issue.
INVESTIGATING
26 days ago - at 01/20/2026 07:28PM
Our team is currently investigating latency in TheWorxHub for Senior Living clients This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. Please contact support@brightlysoftware.com if you have any questions.
Latest ProQuest outages
Asset Essentials - Latency Issue - about 1 month ago
Asset Essentials - Error Creating Requests - 3 months ago
Asset Essentials - Latency - 4 months ago
Event Manager - Billing & Contact Information Issue - 5 months ago
Asset Essentials - Access issue - 5 months ago
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