Outage in Provation Software

Provation iPRO is currently experiencing technical difficulties

Resolved Major

December 17, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

Provation iPro is currently experiencing an outage and may not be reached. Investigation is underway. New information will be posted here as it becomes available.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 12/17/2024 09:03PM

Provation iPro has fully recovered. We apologize for the inconvenience.

IDENTIFIED about 1 year ago - at 12/17/2024 08:49PM

Work continues to rebuild the routing for iPro thru new internet hosting provider (ISP).

IDENTIFIED about 1 year ago - at 12/17/2024 08:21PM

We are engaged with an ISP to create new routing logic to connect to iProcedures datacenter, allowing customers access to the iPro platform.

IDENTIFIED about 1 year ago - at 12/17/2024 07:10PM

LightEdge (an iProcedures hosting solution) is currently experiencing intermittent network issues potentially affecting services in our datacenters. LightEdge Engineers are actively investigating the issue and working with our carrier partner to mitigate impact. Our technical teams are fully engaged until the issue is mitigated.

IDENTIFIED about 1 year ago - at 12/17/2024 06:38PM

Provation iPro is currently experiencing an outage and may not be reached. Investigation is underway. New information will be posted here as it becomes available.

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