Outage in Pulsant

Megaport | Service Outage London - 05/10/2023

Resolved Major
October 05, 2023 - Started about 1 year ago - Lasted about 12 hours
Official incident page

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Outage Details

Pulsant are aware of an ongoing issue with Megaport affecting some of our clients within the London area. Megaport are aware of the issue, and are actively investigating. Further updates will follow as and when we receive them from Megaport.
Components affected
Pulsant Leased Lines
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/06/2023 09:08AM

This incident has been resolved.

MONITORING about 1 year ago - at 10/06/2023 02:36AM

Megaport have worked to resolve the issue, which they have identified was due to a loose fibre cable within the AWS Environment.

Pulsant can confirm lines are now operational and there should be no more impact to clients, however Pulsant will continue to closely monitor the situation until business hours commence.

IDENTIFIED about 1 year ago - at 10/05/2023 08:56PM

Pulsant are aware of an ongoing issue with Megaport affecting some of our clients within the London area.

Megaport are aware of the issue, and are actively investigating.

Further updates will follow as and when we receive them from Megaport.

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