Outage in Pulsara

Intermittent Push Notification Failures on Android Devices

Resolved Minor
October 15, 2024 - Started about 1 year ago - Lasted 1 day
Official incident page

Incident Report

We have identified and are monitoring an issue with Google Firebase Cloud Messaging (FCM) affecting a small number of notifications sent to Android devices. FCM is aware of this issue and is providing status information on their Firebase Status Dashboard (https://status.firebase.google.com/incidents/PTWWAYPjkjPapM4qkGY2) We will post updates here as they become available from Firebase. Please Note: this does not affect any Apple devices.
Components affected
Pulsara Third Party Push Notifications - US
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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 10/17/2024 12:47AM

Google FCM incident status page has announced that they have mitigated this issue and are currently monitoring it. As Pulsara opened this incident as a helpful way of providing transparency to this event, we will close out this incident now. For further information, please visit https://status.firebase.google.com/incidents/PTWWAYPjkjPapM4qkGY2. As always, Pulsara will continue monitoring all third-party services to ensure our product is running.

MONITORING about 1 year ago - at 10/15/2024 05:33PM

We are continuing to monitor for any further issues.

MONITORING about 1 year ago - at 10/15/2024 05:28PM

We have identified and are monitoring an issue with Google Firebase Cloud Messaging (FCM) affecting a small number of notifications sent to Android devices.

FCM is aware of this issue and is providing status information on their Firebase Status Dashboard (https://status.firebase.google.com/incidents/PTWWAYPjkjPapM4qkGY2)

We will post updates here as they become available from Firebase.

Please Note: this does not affect any Apple devices.

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