Outage in Pulseway

Pulseway - EMEA - Intermittent 500 errors and offline devices

Resolved Major

July 24, 2026 - Started 15 days ago - Lasted about 7 hours
Official incident page

Incident Report

We are aware of a problem where customers hosted on EMEA app servers may see intermediate service disruption, getting 500 - internal server error. The Pulseway Engineering Team has identified the issue and working towards a fix. Should you need any additional questions or require assistance, please contact our support team at support@pulseway.com Subscribe to the Pulseway Status Page for up-to-date information at https://status.pulseway.com/

Components affected

Pulseway SaaS - Europe

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED 14 days ago - at 07/24/2026 09:23PM

This incident has been resolved.

MONITORING 14 days ago - at 07/24/2026 08:26PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 14 days ago - at 07/24/2026 04:29PM

The Pulseway Engineering Team has developed a fix that will address this issue. The fix will be deployed after hours to our App Servers on the following schedule: 20:00 UTC (EMEA)

Those that are online during this change will need to login again as they will be kicked out the system.

Should you have any additional questions or require assistance, please contact our support team at support@pulseway.com

Subscribe to the Pulseway Status Page for up-to-date information at https://status.pulseway.com/

IDENTIFIED 15 days ago - at 07/24/2026 02:21PM

We are aware of a problem where customers hosted on EMEA app servers may see intermediate service disruption, getting 500 - internal server error.

The Pulseway Engineering Team has identified the issue and working towards a fix.

Should you need any additional questions or require assistance, please contact our support team at support@pulseway.com

Subscribe to the Pulseway Status Page for up-to-date information at https://status.pulseway.com/

Latest Pulseway outages

Custom Agent Installers fail to be generated when download is requested by a user - 2 months ago

Service Disruption - Pulseway- US - 3 months ago

Partial Service Disruption - Pulseway - EU - 5 months ago

North America region - Monitoring Notifications being received without thresholds being met - 5 months ago

Intermittent Service Disruption - Pulseway - 5 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook