Outage in Purse

Vault Incident

Resolved Minor
October 22, 2025 - Started 14 days ago - Lasted about 7 hours
Official incident page

Incident Report

We detected an issue regarding our Vault partner.
We deactivated vault on all compatible payment solutions.

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Latest Updates ( sorted recent to last )
14 days ago - at 10/22/2025 05:55PM

Our Partner Vault services experienced an outage between 18:34 and 18:57 CEST.

To mitigate further impact, we temporarily deactivated the Vault feature at 18:45 CEST for all configured experiences across the following partners:

* ACI
* Adyen
* Dalenys/Payplug
* Ingenico/Worldline
* Payzen
* SogEcommerce
* Sogenactif
* Checkout
* Hipay
* Stripe
* SystemPay

Transaction processing is fully operational for all credit card partners.

We are closely monitoring performance and plan to restore the Vault feature (rollback to nominal situation) at 01:00 CEST on October 23rd, 2025.

14 days ago - at 10/22/2025 04:47PM

We detected an issue regarding our Vault partner.
We deactivated vault on all compatible payment solutions.

Latest Purse outages

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