Outage in Push Security

ChatOps security team messages not sent for new SaaS, new third-party integrations

Resolved Minor
July 04, 2023 - Started over 1 year ago
Official incident page

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Outage Details

Push identified and fixed a bug that prevented the sending of messages for the SaaS discovery ChatOps topic used for security team notifications. This topic sends messages when Push observes newly discovered SaaS apps and third-party integrations. The bug was introduced July 4, 2023, and fixed on August 1. While Push continued to observe and record new apps and new integrations in the Push admin console normally, no ChatOps messages for this topic were triggered during the affected time period. No other ChatOps topics were affected. Push has improved its monitoring for ChatOps to prevent future similar issues.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/02/2023 03:29PM

Push identified and fixed a bug that prevented the sending of messages for the SaaS discovery ChatOps topic used for security team notifications. This topic sends messages when Push observes newly discovered SaaS apps and third-party integrations.

The bug was introduced July 4, 2023, and fixed on August 1.

While Push continued to observe and record new apps and new integrations in the Push admin console normally, no ChatOps messages for this topic were triggered during the affected time period. No other ChatOps topics were affected.

Push has improved its monitoring for ChatOps to prevent future similar issues.

Latest Push Security outages

Webhook event processing delays - about 1 month ago
ChatOps messages delayed - 9 months ago
Integration issue - over 1 year ago
Authentication Errors - over 1 year ago
Elevated Processing Errors - over 1 year ago

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