Outage in Pusher
Elevated errors on us2 cluster
Resolved MinorIncident Report
Summary AI Generated
Pusher's us2 cluster experienced elevated error rates affecting presence channels, the REST API, and the WebSocket client API for approximately 1.6 hours. A subset of customers faced intermittent issues, though all services remained operational throughout. A fix was implemented and confirmed successful, with all publish requests resuming normally before the incident was resolved.
We are investigating an increased error rate affecting the us2 cluster.
All services remain operational, but a subset of customers may experience intermittent issues.
Components affected
Pusher Channels presence channels Pusher Channels REST API Pusher Channels WebSocket client APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 08/22/2026 04:47AM
This incident has been resolved.
MONITORING
6 days ago - at 08/22/2026 03:32AM
A fix has been implemented, and we are monitoring the results. All publish requests are now succeeding.
INVESTIGATING
6 days ago - at 08/22/2026 03:17AM
We are investigating an increased error rate affecting the us2 cluster.
All services remain operational, but a subset of customers may experience intermittent issues.
Latest Pusher outages
Elevated Errors on us2 - 5 days ago
Intermittent API errors in US2 cluster - 5 months ago
Increased error rate on the US2 cluster - 6 months ago
Errors increase for API in cluster us3 - 7 months ago
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