Outage in Pylon
Investigating platform issues
Resolved Minor
January 20, 2026 - Started 3 months ago
- Lasted about 1 hour
Incident Report
Our engineering team is investigating an issue causing a delay in messages in Slack channels appearing in Pylon, delays in updates to issues, and preventing certain pages from loading. We will post updates here as soon as they are available.
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
MONITORING
3 months ago - at 01/21/2026 02:23AM
Our engineering team has rolled out a fix for the underlying issue and are seeing our systems recover. We do not expect any data loss as a result of this incident, messages received during the incident window should backfill into Pylon.
We apologize for any impact this has had on your operation and will post an additional update here once we have confirmed this is fully resolved.
INVESTIGATING
3 months ago - at 01/21/2026 02:13AM
Our engineering team is investigating an issue causing a delay in messages in Slack channels appearing in Pylon, delays in updates to issues, and preventing certain pages from loading. We will post updates here as soon as they are available.
Latest Pylon outages
Inbound email message delays - 18 days ago
Platform loading issues - 23 days ago
Delay in data availability in Analytics - 23 days ago
Email deliverability issues - about 1 month ago
Customer portal login failures - about 1 month ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
