Our engineering team has rolled out a fix for the underlying issue and are seeing our systems recover. We do not expect any data loss as a result of this incident, messages received during the incident window should backfill into Pylon.
We apologize for any impact this has had on your operation and will post an additional update here once we have confirmed this is fully resolved.
Our engineering team is investigating an issue causing a delay in messages in Slack channels appearing in Pylon, delays in updates to issues, and preventing certain pages from loading. We will post updates here as soon as they are available.
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