Outage in Pylon
Customer portal login failures
Resolved Minor
March 23, 2026 - Started about 1 month ago
- Lasted 19 minutes
Incident Report
Summary AI Generated
Pylon's Customer Portal experienced login failures that prevented users from accessing the Dashboard for 19 minutes. The engineering team investigated the issue and deployed a fix. The service was restored and is being monitored to ensure full resolution.
Our engineering team is investigating an issue causing errors when logging in to the Customer Portal. We apologize for any impact this is having on your operation and will post updates here as soon as they are available.
Components affected
Pylon DashboardTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
MONITORING
about 1 month ago - at 03/23/2026 08:11PM
Our engineering team has rolled out a fix and we are monitoring. We will post another update once we have confirmed this is fully resolved. We apologize for any impact this had on your operation, please reach out to Pylon support with any questions.
INVESTIGATING
about 1 month ago - at 03/23/2026 08:07PM
Our engineering team is investigating an issue causing errors when logging in to the Customer Portal. We apologize for any impact this is having on your operation and will post updates here as soon as they are available.
Latest Pylon outages
Inbound email message delays - 18 days ago
Platform loading issues - 23 days ago
Delay in data availability in Analytics - 23 days ago
Email deliverability issues - about 1 month ago
Slack login errors for some users - about 1 month ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
