Outage in Pylon
Delay in data availability in Analytics
Resolved Minor
April 03, 2026 - Started 23 days ago
- Lasted 4 days
Incident Report
Summary AI Generated
Pylon's Analytics service experienced a delay in data availability that affected the Dashboard component for 99 hours. The engineering team identified the issue and worked with a vendor on a resolution. No data loss was anticipated during the incident.
Our engineering team has identified an issue causing a delay in data availability in Analytics and is working on a fix. We apologize for any impact this is having on your operations and will post updates here as soon as they are available. Please reach out to Pylon support with any questions.
Components affected
Pylon DashboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
19 days ago - at 04/07/2026 04:44PM
Our engineering team is continuing to actively work towards a resolution with our vendor. We understand the impact this may have on your operations and apologize for the continued delay in data availability, we do not anticipate any data loss as a result.
We will post updates here as soon as they are available, please reach out to Pylon support with any questions.
IDENTIFIED
23 days ago - at 04/03/2026 07:54PM
Our engineering team has identified an issue causing a delay in data availability in Analytics and is working on a fix. We apologize for any impact this is having on your operations and will post updates here as soon as they are available. Please reach out to Pylon support with any questions.
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