Outage in Pylon
WhatsApp integration errors
Resolved Minor
June 12, 2026 - Started about 1 month ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Pylon experienced WhatsApp integration errors for 1.1 hours that prevented WhatsApp messages from being sent successfully. The issue originated from Meta's side and affected the Integrations component, causing message send failures that were not automatically retried. Engineers resolved the issue and advised users to manually resend any messages that failed during the incident period.
We are aware of an issue affecting Whatsapp source issues and are actively investigating.
Components affected
Pylon IntegrationsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
about 1 month ago - at 06/12/2026 02:35PM
Our engineers are no longer seeing errors related to Whatsapp message send failures persisting in Pylon. The errors originated on Metas side and we are continuing to monitor. We advised attempting to resend the messages that failed since they did not succeed and were not retried due to the error on Metas end.
INVESTIGATING
about 1 month ago - at 06/12/2026 02:12PM
We are aware of an issue affecting Whatsapp source issues and are actively investigating.
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