Outage in Pylon
General error messages navigating on tickets
Resolved Minor
September 08, 2026 - Started 15 days ago
- Lasted 23 minutes
Incident Report
Summary AI Generated
**Pylon** experienced a 23-minute incident where users encountered error messages when navigating tickets on the Dashboard. Engineers identified the root cause and deployed a fix, after which systems were monitored for stability.
We are aware of an issue where an Error message appears when navigating on tickets and are actively investigating.
Components affected
Pylon DashboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
15 days ago - at 09/08/2026 01:28PM
We have implemented a fix for the error messages and are monitoring our systems.
IDENTIFIED
15 days ago - at 09/08/2026 01:19PM
Our engineers have identified the underlying cause of the issue and are working on a fix.
INVESTIGATING
15 days ago - at 09/08/2026 01:14PM
We are aware of an issue where an Error message appears when navigating on tickets and are actively investigating.
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