Outage in Pylon
Latency Issues within the Pylon Platform
Resolved Major
September 09, 2026 - Started 14 days ago
- Lasted 23 minutes
Incident Report
Summary AI Generated
Pylon experienced elevated latency across its Dashboard for approximately 23 minutes on September 9, 2026. The issue was identified and a fix was implemented. The incident has since been resolved.
We are aware of an issue affecting general Pylon latency issues and are actively investigating.
Components affected
Pylon DashboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
14 days ago - at 09/09/2026 11:03PM
We have identified the underlying cause of the issue and are working on a fix right now. We apologize for any inconveniences in existing workflows and customer interactions.
INVESTIGATING
14 days ago - at 09/09/2026 11:01PM
We are aware of an issue affecting general Pylon latency issues and are actively investigating.
Latest Pylon outages
General error messages navigating on tickets - 15 days ago
Analytics dashboard loading issues - about 1 month ago
Codebase search failures - about 1 month ago
Phones/SMS features not functioning - 2 months ago
Delays in Search on the platform - 2 months ago
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