Outage in Pylon
Errors when sending SMS and receiving phone calls
Resolved Minor
October 01, 2026 - Started 12 days ago
- Lasted 27 minutes
Incident Report
Summary AI Generated
Pylon experienced a 27-minute minor incident affecting SMS messaging and phone call functionality. The underlying cause was identified and a fix was implemented, with systems placed under monitoring following the resolution.
We are aware of an issue affecting SMS messages and Phone calls and are actively investigating.
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Latest Updates ( sorted recent to last )
MONITORING
12 days ago - at 10/01/2026 01:27PM
We have implemented a fix and are monitoring our systems.
IDENTIFIED
12 days ago - at 10/01/2026 01:20PM
We have identified the underlying cause of the issue and are working on a fix.
INVESTIGATING
12 days ago - at 10/01/2026 01:08PM
We are aware of an issue affecting SMS messages and Phone calls and are actively investigating.
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