Outage in Pypestream

Reports intermittent connectivity issue with EU DC

Resolved Minor
August 26, 2019 - Started almost 6 years ago - Lasted over 2 years
Official incident page

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Outage Details

We are currently investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED almost 6 years ago - at 08/26/2019 10:31PM

Solutions are back up please work with your Customer Success or Customer Experience Contact if you are seeing issues.

MONITORING almost 6 years ago - at 08/26/2019 10:24PM

Pypes are all restored and Solutions are all back and loading we are now monitoring as system rebalances

MONITORING almost 6 years ago - at 08/26/2019 10:23PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 6 years ago - at 08/26/2019 09:36PM

We are still working on recovering data machines were rebuilt and working on synchronizations.

IDENTIFIED almost 6 years ago - at 08/26/2019 07:53PM

We are continuing to work on rebuilding 3 nodes.

IDENTIFIED almost 6 years ago - at 08/26/2019 06:38PM

AWS Infrastructure in our VPC collapsed and took down 3 of our RIAK DB VMs we are now working to recover from backups and resyncing nodes.

INVESTIGATING almost 6 years ago - at 08/26/2019 05:19PM

We are currently investigating the issue.

Latest Pypestream outages

Reported performance issues with some solutions across US Production. - 5 months ago
Agent Pro Incident - over 1 year ago
Degraded Performance - Under Investigation - over 1 year ago
US Prod Live Outage - about 2 years ago
Issue impacting external API calls and logging into the platform - about 3 years ago

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