Outage in Python

Queue delay affecting CDN purges and emails

Resolved Minor
June 27, 2022 - Started over 3 years ago - Lasted about 3 hours
Official incident page

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Outage Details

A delay in our job queue is affecting CDN purges causing public pages to be stale and delays in email sending for notifications, email validation, password resets, etc.
Components affected
Python pypi.org - CDN
Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 06/27/2022 04:56PM

Backends are recovering

MONITORING over 3 years ago - at 06/27/2022 04:52PM

A long running migration has caused our backends to become unhealthy, affecting all web traffic.

MONITORING over 3 years ago - at 06/27/2022 04:23PM

We've disabled the specific tasks causing delays in the queue and are continuing to monitor the queue as it drains.

IDENTIFIED over 3 years ago - at 06/27/2022 03:05PM

We've identified specific jobs in our queue that are causing processing delays and are working to remove them.

INVESTIGATING over 3 years ago - at 06/27/2022 02:20PM

We are continuing to investigate this issue.

INVESTIGATING over 3 years ago - at 06/27/2022 02:20PM

A delay in our job queue is affecting CDN purges causing public pages to be stale and delays in email sending for notifications, email validation, password resets, etc.

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