Outage in Q-CTRL

Fire Opal response error

Resolved Major
March 14, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue affecting customer using Fire Opal with IBM
Components affected
Q-CTRL Fire Opal
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/14/2025 07:15AM

Fire Opal is operating as normal

MONITORING about 2 months ago - at 03/14/2025 07:11AM

We are continuing to monitor the system which is under increased load. Customers using Fire Opal may experience a delay in response times during this period.

IDENTIFIED about 2 months ago - at 03/14/2025 07:03AM

The issue has been identified and we are working towards a resolution.

INVESTIGATING about 2 months ago - at 03/14/2025 06:41AM

We are currently investigating an issue affecting customer using Fire Opal with IBM

Latest Q-CTRL outages

Fire Opal response error - 8 months ago
Elevated Fire Opal API Errors - about 1 year ago
Platform outage - about 1 year ago
Platform Outage - over 1 year ago

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