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This incident has been resolved.
Following the resolution of the network configuration issue, all delayed events have now been successfully synchronized. Dashboards are displaying up-to-date information and real-time data flow has been fully restored.
Our team continues to monitor the systems to ensure stability.
Thank you for your patience during this disruption.
We have identified the root cause of the dashboard delays. There was a network connectivity issue preventing our event processing system from receiving new data, resulting in dashboard updates being delayed for approximately 5 hours.
Root Cause: The issue stemmed from a recent network configuration change that inadvertently blocked necessary communication paths between our systems.
Current Actions:
- The network configuration has been corrected
- Data flow has been restored
- We are implementing permanent fixes to prevent similar issues
We expect the dashboards to begin updating shortly as event processing resumes. We will continue to monitor the situation and provide further updates.
We have encountered temporary delays with the dashboards and are currently investigating the issue.
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