Outage in Qonversion

MRR, New subscription charts are not correct

Resolved Minor
July 08, 2025 - Started 3 months ago - Lasted 7 days
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Qonversion Dashboards
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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/15/2025 07:16PM

This incident has been resolved.

IDENTIFIED 3 months ago - at 07/11/2025 10:07PM

We have fixed the key issue affecting MRR and New Subscription charts. Fresh data is now appearing correctly. We are currently working on updating historical data to ensure full accuracy.

IDENTIFIED 3 months ago - at 07/09/2025 06:48PM

We've found a problem where trial conversions are not being properly updated in our logs for those charts. We are working on a solution and will recalculate the affected subscription states.

INVESTIGATING 3 months ago - at 07/08/2025 06:43PM

We are currently investigating this issue.

Latest Qonversion outages

Identified - 24 days ago
Charts data delayed - about 1 month ago
Issue with API - about 1 month ago
Issue with API - about 1 month ago
Issue with API - 2 months ago

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