Outage in Qonversion

MRR, New subscription charts are not correct

Resolved Minor
July 08, 2025 - Started 28 days ago - Lasted 7 days
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Qonversion Dashboards
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 07/15/2025 07:16PM

This incident has been resolved.

IDENTIFIED 25 days ago - at 07/11/2025 10:07PM

We have fixed the key issue affecting MRR and New Subscription charts. Fresh data is now appearing correctly. We are currently working on updating historical data to ensure full accuracy.

IDENTIFIED 27 days ago - at 07/09/2025 06:48PM

We've found a problem where trial conversions are not being properly updated in our logs for those charts. We are working on a solution and will recalculate the affected subscription states.

INVESTIGATING 28 days ago - at 07/08/2025 06:43PM

We are currently investigating this issue.

Latest Qonversion outages

Issue with API - 8 days ago
Charts data delayed - 3 months ago
API Performance Update - 3 months ago
Dashboards Disruption - 3 months ago

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