Outage in QuadraNet

Chicago Data Center Impact

Resolved Minor
November 12, 2024 - Started about 1 year ago - Lasted about 2 months
Official incident page

Incident Report

Date/Time: 2024-11-12 00:56:29 PST Issue: Loss of access to all servers in the Chicago Data Center. We are currently experiencing connectivity issues at our Chicago Data Center. Our team is actively working with the DC provider to resolve the situation. Impact: Clients may experience intermittent or total loss of access to servers hosted in our Chicago Data Center. We understand the impact this may have on your operations and are committed to resolving this issue as quickly as possible. Our team will provide updates as soon as possible. Thank you for your patience and understanding. If you have any urgent concerns, please contact our support team.
Components affected
QuadraNet ORD-CH3

Need to monitor QuadraNet outages?

One place to monitor all your cloud vendors.
Get instant alerts when an outage is detected.

Start Monitoring QuadraNet
Latest Updates ( sorted recent to last )
IDENTIFIED about 1 year ago - at 11/12/2024 10:33AM

Service Restoration Update

We are pleased to inform you that services have been fully restored. Our network team is actively monitoring the situation to ensure continued stability and performance.

If you require a detailed Reason for Outage (RFO), please feel free to open a request with us, and we will be happy to provide the necessary information.

Thank you for your understanding and continued support.

IDENTIFIED about 1 year ago - at 11/12/2024 09:00AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 11/12/2024 08:59AM

Date/Time: 2024-11-12 00:56:29 PST
Issue: Loss of access to all servers in the Chicago Data Center.

We are currently experiencing connectivity issues at our Chicago Data Center. Our team is actively working with the DC provider to resolve the situation.

Impact:
Clients may experience intermittent or total loss of access to servers hosted in our Chicago Data Center.

We understand the impact this may have on your operations and are committed to resolving this issue as quickly as possible. Our team will provide updates as soon as possible.

Thank you for your patience and understanding.

If you have any urgent concerns, please contact our support team.

Latest QuadraNet outages

Chicago Network Outage - 12 months ago
DTLA Maintenance - 12 months ago
Urgent Update: Service Disruption in LAX Facilities Due to Cogent Network Issue - 12 months ago
Networking Related Issue - about 1 year ago
WHMCS access situation - about 1 year ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5350 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook