Outage in Qualified

Periodic Application and Messenger Performance Issues

Resolved Minor
October 03, 2024 - Started 3 months ago - Lasted 1 day
Official incident page

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Outage Details

Users may periodically have issues accessing and loading the application for small periods of time. A small portion of Visitors may see small delayed times for the chat messenger appearing on the site. Messages sent by reps may also not be delivered to the visitor in rare instances and need to be resent We will continue to make updates as these items get identified and resolved
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/04/2024 06:01PM

This incident has been resolved.

MONITORING 3 months ago - at 10/04/2024 04:16PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 10/04/2024 11:10AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 10/03/2024 09:12PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 10/03/2024 04:02PM

Users may periodically have issues accessing and loading the application for small periods of time.
A small portion of Visitors may see small delayed times for the chat messenger appearing on the site.
Messages sent by reps may also not be delivered to the visitor in rare instances and need to be resent

We will continue to make updates as these items get identified and resolved

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