Outage in Qualified
Application Performance Degradation
Resolved Minor
December 09, 2025 - Started 5 months ago
- Lasted about 2 hours
Incident Report
We are currently investigating reports of Users having problems with logging into their Qualified Users, and Reps not being able to initiate conversations with some visitors. A small group of orgs are currently impacted by this. We will provide further updates as the cause is identified and a fix is implemented.
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Latest Updates ( sorted recent to last )
MONITORING
5 months ago - at 12/09/2025 07:07PM
A fix has been implemented for the issue with Users being able log in and seeing performance issues within the application. Users would now be able to log in as expected and performance will be continuing to improve. We will continue to monitor to ensure a full resolution has been achieved.
INVESTIGATING
5 months ago - at 12/09/2025 06:41PM
We are currently investigating reports of Users having problems with logging into their Qualified Users, and Reps not being able to initiate conversations with some visitors. A small group of orgs are currently impacted by this. We will provide further updates as the cause is identified and a fix is implemented.
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