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Outage in Qualified

System-Wide Service Disruption

Resolved Major
August 27, 2026 - Started 17 days ago - Lasted about 5 hours

Incident Report

Summary AI Generated

Qualified experienced a major 4.8-hour outage that rendered the entire platform inaccessible to all users. The engineering team identified the root cause and implemented a fix, with recovery rolling out progressively across customers before full resolution. All systems were restored and placed under close monitoring following the fix.

We are currently investigating a major outage impacting our entire platform. All services are currently unavailable, and users are unable to access the system. Our engineering team is actively investigating the root cause, and we will provide updates as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
MONITORING 17 days ago - at 08/27/2026 03:22PM

A fix has been implemented for the issue impacting our systems.  We will be closely monitoring to ensure all systems are back to normal.

IDENTIFIED 17 days ago - at 08/27/2026 02:39PM

We have identified the issue impacting and are working towards resolution. We are now seeing recovery for a percentage of customers, however additional work is being done for the remainder. We will provide updates as they become available.

IDENTIFIED 17 days ago - at 08/27/2026 02:15PM

We have identified the issue impacting and are working towards resolution.  We will provide updates as they become available.

INVESTIGATING 17 days ago - at 08/27/2026 01:47PM

We are currently investigating a major outage impacting our entire platform. All services are currently unavailable, and users are unable to access the system. Our engineering team is actively investigating the root cause, and we will provide updates as soon as more information becomes available.

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