Outage in Qualtrics

Dashboard Export and 360 Report Generation Issues in Multiple Regions

Resolved Minor
August 05, 2024 - Started about 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently investigating an issue with dashboard exports and generating 360 reports in Western US, Canadian, and European (London) regions.
Components affected
Qualtrics Reports

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/05/2024 01:10PM

This incident has been resolved.

MONITORING about 1 year ago - at 08/05/2024 12:46PM

Issue is resolved in European region, we are still monitoring the fix in the Western US and Canadian region.

IDENTIFIED about 1 year ago - at 08/05/2024 12:33PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 08/05/2024 11:57AM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 08/05/2024 08:07AM

We are currently investigating an issue with dashboard exports and generating 360 reports in Western US, Canadian, and European (London) regions.

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