Outage in Qualys

US Platforms 1, 2 and 3: VM and PC Agent Backlog (IM-11558)

Resolved Minor
May 10, 2024 - Started 6 months ago - Lasted about 20 hours
Official incident page

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Outage Details

Qualys Cloud Platform Operations has identified an issue causing VM and PC agent backlogs on US Platform 3. Further updates will be shared as they become available. Ticket reference for this activity: IM-11558
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/11/2024 09:57AM

This incident has been resolved.

MONITORING 6 months ago - at 05/11/2024 02:45AM

Qualys Cloud Platform Operations has identified the issue causing high PC agent backlogs on US Platforms 1, 2 and 3.

A fix has been implemented and VM agent backlogs have cleared.

We are monitoring the results; further updates will be shared as they become available.

MONITORING 6 months ago - at 05/10/2024 04:58PM

Qualys Cloud Platform Operations has identified the issue causing high VM and PC agent backlogs on US Platforms 1, 2 and 3.

A fix has been implemented.
We are monitoring the results; further updates will be shared as they become available.

INVESTIGATING 6 months ago - at 05/10/2024 02:25PM

Qualys Cloud Platform Operations has identified an issue causing VM and PC agent backlogs on US Platforms 1, 2 and 3.

Further updates will be shared as they become available.
Ticket reference for this activity: IM-11558

INVESTIGATING 6 months ago - at 05/10/2024 02:17PM

Qualys Cloud Platform Operations has identified an issue causing VM and PC agent backlogs on US Platform 3.

Further updates will be shared as they become available.
Ticket reference for this activity: IM-11558

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