Outage in Qualys

EU Platform 2: Observing Slowness while login (IM-11802)

Resolved Minor
October 28, 2024 - Started about 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Qualys Cloud Platform Operations is currently investigating an issue causing slowness while login EU Platform 2. Further updates will be shared as they become available. The ticket Reference for this incident is IM-11802
Components affected
Qualys Cloud Agent (CA) Qualys Container Security (CS) Qualys Asset Inventory (AI) Qualys Web Application Scanning (WAS) Qualys Gateway Service (QGS) Qualys Malware Detection (MD) Qualys PCI Compliance (PCI) Qualys CloudView (CV) Qualys File Integrity Monitoring (FIM) Qualys Vulnerability Management (VM) Qualys Security Configuration Assessment (SCA) Qualys Passive Scanner (PS) Qualys Security Assessment Questionnaire (SAQ) Qualys Patch Management (PM) Qualys Secure Enterprise Mobility (SEM) Beta Qualys Endpoint Detection and Response (EDR) Qualys Policy Compliance (PC) Qualys Threat Protection (TP) Qualys Out-of-Band Configuration Assessment (OCA) Qualys Continuous Monitoring (CM) Qualys AssetView (AV) Qualys CertView (CERT)
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/28/2024 12:54PM

This incident has been resolved.

MONITORING about 2 months ago - at 10/28/2024 10:47AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 10/28/2024 09:22AM

Qualys Cloud Platform Operations is currently investigating an issue causing slowness while login EU Platform 2. Further updates will be shared as they become available.

The ticket Reference for this incident is IM-11802

Latest Qualys outages

US Platform 3: Cloud Agent Delta Backlog (IM-11858) - 6 days ago
IN Platform 1 - Slowness and Intermittent Login Issues Observed (IM-11856) - 9 days ago
EU Platform 2 - Slowness Observed while loading portal front modules (IM-11852) - 13 days ago
IN Platform 1: Dashboard, Prioritization and Vulnerabilities tabs under VMDR are not loading (IM-11851) - 13 days ago
KSA 1 - Qualys API and UI login issue - IM 11850 - 14 days ago

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