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Outage in Qualys

US Platform 1: Issues with the VM and PC scans [IM-12308]

Resolved Minor
September 28, 2025 - Started 7 months ago - Lasted about 10 hours
Official incident page

Incident Report

Qualys Cloud Platform Operations team observed an issue with the VM and PC scans during 6:30 PM IST - 7:30 PM IST. There was a delay in performing the scan during the mentioned time period. The ticket reference for this incident is IM-12308.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/29/2025 01:37AM

This incident has been resolved.

MONITORING 7 months ago - at 09/28/2025 03:18PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 7 months ago - at 09/28/2025 03:18PM

Qualys Cloud Platform Operations team observed an issue with the VM and PC scans during 6:30 PM IST - 7:30 PM IST.

There was a delay in performing the scan during the mentioned time period.

The ticket reference for this incident is IM-12308.

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