Outage in Qualys
US Platform 3: Slowness Observed During Login (IM-12311)
Resolved MinorIncident Report
Qualys Cloud Platform Operations team is investigating an issue on the Qualys US Platform 3, due to which customers may experience slowness while logging in to the Qualys UI, also the VMDR dashboard may take a longer time to load. There is no impact on scan processing and APIs at this time.
We have a workaround available, and users can access scans through the following URL below:
https://qualysguard.qg3.apps.qualys.com/fo/scan/scanList.php
Further updates will be shared as they become available
The ticket reference for this incident is IM-12311
Components affected
Qualys Vulnerability Management (VM)Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/30/2025 12:25AM
This incident has been resolved.
MONITORING
7 months ago - at 09/29/2025 06:14PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
7 months ago - at 09/29/2025 05:27PM
Qualys Cloud Platform Operations team is investigating an issue on the Qualys US Platform 3, due to which customers may experience slowness while logging in to the Qualys UI, also the VMDR dashboard may take a longer time to load. There is no impact on scan processing and APIs at this time.
We have a workaround available, and users can access scans through the following URL below:
https://qualysguard.qg3.apps.qualys.com/fo/scan/scanList.php
Further updates will be shared as they become available
The ticket reference for this incident is IM-12311
Latest Qualys outages
EU Platform 2: Delay in VM Scan Processing [IM-12595] - 31 minutes ago
US Platform 1, US Platform 2, US Platform 3, US Platform 4, EU Platform 1, EU Platform 2, AU Platform 1, UK Platform1, AE Platform 1 : Scheduled Reports Impacted (IM-12593) - about 10 hours ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
