Outage in Qualys

US Platform 2: Container Security Auto-Update Issue (IM-11790)

Resolved Minor
October 21, 2024 - Started 2 months ago - Lasted 3 days
Official incident page

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Outage Details

Qualys Cloud Platform Operations is currently investigating an issue affecting the auto-update feature for Container Sensors for version 1.34.1. Please note that only the auto-update process is impacted. Newly deployed sensors running version 1.34.1 are functioning normally and are not affected by this issue. Scans and container assets continue to be fully protected and operational. We will provide further updates as they become available. The ticket reference for this incident is IM-11790.
Components affected
Qualys Container Security (CS)
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/24/2024 12:43PM

This incident has been resolved.

MONITORING about 2 months ago - at 10/24/2024 08:50AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 10/21/2024 07:54PM

Qualys Cloud Platform Operations is currently investigating an issue affecting the auto-update feature for Container Sensors for version 1.34.1. Please note that only the auto-update process is impacted. Newly deployed sensors running version 1.34.1 are functioning normally and are not affected by this issue. Scans and container assets continue to be fully protected and operational. We will provide further updates as they become available.
The ticket reference for this incident is IM-11790.

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