Outage in Qualys
US Platform 3: Container Security (CS) Users may experience a delay in scan processing for containers [IM-12886]
Resolved MinorIncident Report
Summary AI Generated
Container Security (CS) on Qualys US Platform 3 experienced delayed scan processing for containers over approximately 16 hours. The root cause was identified and a fix was implemented, followed by a monitoring period. The incident was fully resolved on October 6, 2026.
Qualys Cloud Platform Operations is currently investigating an issue on US Platform 3 where the users may experience a delay in scan processing for containers.
Further updates will be shared as they become available.
Ticket Reference for this incident: IM-12886.
Components affected
Qualys Container Security (CS)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 10/06/2026 07:24PM
This incident has been resolved.
MONITORING
2 days ago - at 10/06/2026 03:44PM
A fix has been implemented and we are monitoring the results.
MONITORING
2 days ago - at 10/06/2026 03:42PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 days ago - at 10/06/2026 02:25PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 days ago - at 10/06/2026 03:14AM
Qualys Cloud Platform Operations is currently investigating an issue on US Platform 3 where the users may experience a delay in scan processing for containers.
Further updates will be shared as they become available.
Ticket Reference for this incident: IM-12886.
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