Outage in Quay.io
Subscription threshold exceeded notifications for non-Pay as you go products are showing misleading values
Resolved MinorIncident Report
Summary AI Generated
Quay.io's backend service processed incorrect data for non-Pay as you go products, causing users to receive erroneous subscription threshold exceeded notifications with misleading usage values. The notifications capability within Subscription Watch was temporarily disabled to prevent further incorrect alerts from being sent. The issue was resolved after 312.6 hours with notifications for non-PAYGO products now functioning correctly.
Backend service responsible of checking over usage condition is processing the wrong data for non-PAYGO products. This is leading to unexpected subscription threshold exceeded notifications with misleading values.
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 04/16/2026 02:33PM
The notifications for non-payg should work correctly.
IDENTIFIED
23 days ago - at 04/03/2026 02:34PM
We want customers to know that the notifications capability within Subscription Watch is currently turned off due to over usage notifications being sent out in error.
Jira issue is https://redhat.atlassian.net/browse/SWATCH-4870
IDENTIFIED
23 days ago - at 04/03/2026 02:04PM
Backend service responsible of checking over usage condition is processing the wrong data for non-PAYGO products. This is leading to unexpected subscription threshold exceeded notifications with misleading values.
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