**Summary:** Red Hat 3scale API Management SaaS APIs experienced a service disruption lasting approximately 19.6 hours, beginning July 28, 2026. The incident affected 3scale API Management functionality while the SRE team investigated and performed corrective actions. The disruption was resolved following scheduled database maintenance completed between 12:47–12:51 UTC on July 29, 2026.
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Scheduled database maintenance from 12:47:40 UTC to 12:50:59 UTC.
The Red Hat 3scale Site Reliability Engineering team is conducting a root cause analysis and taking corrective actions.
Updates and additional information will be provided as soon as they become available, and efforts will continue until full resolution is achieved.
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