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Outage in Quay.io

Ask Red Hat - Outage

Resolved Major
August 31, 2026 - Started 8 days ago - Lasted 18 minutes
Official incident page

Incident Report

Summary AI Generated

Quay.io's Ask Red Hat service (access.redhat.com/ask) experienced a major outage lasting approximately 18 minutes, during which users encountered slow page loads or pages failing to load entirely. The root cause was a connection issue introduced by database patching. The incident was resolved once the connection issue was addressed.

We are experiencing intermittent performance issues on access.redhat.com/ask. Some users may see slow page loads or pages that fail to load. We are currently investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 08/31/2026 05:47PM

Resolved outage due to connection issue after database patching.

INVESTIGATING 8 days ago - at 08/31/2026 05:31PM

We are experiencing intermittent performance issues on access.redhat.com/ask. Some users may see slow page loads or pages that fail to load. We are currently investigating the issue.

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