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Outage in Quick NZ

Incident - Sydney traffic increased latency - 09/04

Resolved Minor
April 09, 2026 - Started 10 days ago - Lasted about 2 hours

Incident Report

Due to an ongoing upstream vendor issue, there is currently increased latency to/from traffic destined to or through our Sydney network PoP.
Our NOC is monitoring this closely, and have also engaged the impacted vendor’s NOC for further information/investigation, which will be used in conjunction with our own monitoring for any further actions which our team may take as part of this incident response.
Next update as new information becomes available or on status change.

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Latest Updates ( sorted recent to last )
10 days ago - at 04/09/2026 09:06AM

We are observing latency starting to restore to normal levels following NOC intervention.

We are continuing to monitor to ensure resolution.

Next update on status change or resolution confirmation.

10 days ago - at 04/09/2026 08:14AM

Vendor NOC has confirmed issue has been identified within their network and is under action.

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