Outage in QuickBooks Commerce
QBO - Product/service description format not saving on invoices or estimates
Resolved MinorIncident Report
We are currently investigating an issue where some QuickBooks Online customers are reporting that line breaks for line descriptions within Invoices and Estimates, upon saving the description changes back to one line. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.
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Latest Updates ( sorted recent to last )
INVESTIGATING
4 days ago - at 02/18/2026 04:32PM
We are currently investigating an issue where some QuickBooks Online customers are reporting that line breaks for line descriptions within Invoices and Estimates, upon saving the description changes back to one line. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.
Latest QuickBooks Commerce outages
Availability issues with application - about 4 years ago
Availability issues caused by Infrastructure provider outage - about 4 years ago
Issues with receiving webhooks from sales channels - over 4 years ago
Intelligence Unavailable - about 5 years ago
Connection timeout for customers in Southern US regions - about 5 years ago
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