Outage in Radware Cloud WAF

Radware Cloud WAF Portal - Incident Notification

Resolved Minor

July 22, 2025 - Started 10 months ago - Lasted about 11 hours
Official incident page

Incident Report

Radware is investigating an issue with the Cloud WAF/Unified Portal. Impact: Cloud WAF/Unified Portal Email Notifications *No impact on traffic - protection is fully active. We're currently experiencing an issue affecting portal-related emails, including notifications, reports, and new user invitations, password resets, and pre-configured alerts. The problem is tied to a third-party service provider, and Radware is actively working with them to resolve it as quickly as possible. Apologies for any inconvenience that may cause. For additional questions please contact us via the support portal at https://support.radware.com/

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 07/23/2025 03:48AM

This incident has been resolved.

MONITORING 10 months ago - at 07/22/2025 06:15PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 07/22/2025 04:38PM

Radware is investigating an issue with the Cloud WAF/Unified Portal.
Impact: Cloud WAF/Unified Portal Email Notifications

*No impact on traffic - protection is fully active.

We're currently experiencing an issue affecting portal-related emails, including notifications, reports, and new user invitations, password resets, and pre-configured alerts. The problem is tied to a third-party service provider, and Radware is actively working with them to resolve it as quickly as possible. Apologies for any inconvenience that may cause.

For additional questions please contact us via the support portal at https://support.radware.com/

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